These features unlock customizations and automations that make make your returns more convenient and successful. Available in Enterprise & Custom plans only.

• Use any integrations

  Increase automation by enabling integrations with BambooHR, Jamf, Zenefits, etc. Learn more about HR & IT integrations.

• Use the API

  Build your own automated and customized ordering process using our REST API. Learn more about the REST API.

• Use webhooks

  Configure webhooks to alert your systems when a device return is updated. Learn more about webhooks.

• See the message log

  Get total visibility on the emails and text messages we have sent to your employee on your behalf, including whether they have been opened or clicked. Learn more about the message log.

• Enable Single Sign On (SSO)

  Increase usability by enabling SSO via Google, so you don't need to remember any new passwords. Learn more about SSO.

• Enable (and require) two-factor authentication

  Increase security by enabling a second hurdle to accessing your account, in addition to your password. Maximize security by requiring all your users to enable two-factor authentication. Learn more about two factor authentication.

• Download to a spreadsheet

  Export your data to a CSV file that you can open in Excel, Google Sheets, or any other spreadsheet editor.

Advanced order options

• Specify additional devices

  You can instruct employees to include additional small company-owned devices in the same box, like phone, keyboard, or mouse. Learn more about additional devices.

• Customize messages to employees

  The notifications & reminders to employees can be more compelling when they use your organization's unique language. You can customize both the email and text message notifications & reminders we send to your employees. Learn more about customizing messages.

• Enable text messages to employees

  You can further increase the odds of a successful return by enabling text message notifications & reminders. Text messages can be additional to, or instead of, the emails that are a Basic feature. Learn more about text messages.

• Set an email for receipts

  You may want someone else to get your receipt emails. For example, you can direct receipts to be sent to an inbox your finance department, instead of being sent to you. Learn more about setting a receipt email address.

• Set an email for tracking updates

  You may want someone else to get your tracking update emails. For example, you can direct tracking updates to be sent to an inbox in your IT department, instead of being sent to you. Learn more about setting a tracking updates email address.

• Add service ticket URLs

  You can easily associate any ReReady return with a corresponding service ticket (FreshService, Jira Service Management, Solarwinds, etc.). Simply copy-paste the ticket URL into ReReady.

• Request redact/purge of your data

  Want us to redact or purge your sensitive customer data? You can submit data redact/purge requests at any time. Learn more about data retention.

Want to enable these features?

It's easy to enable these advanced features. Simply enable your company's Enterprise plan and pay an extra $10 per return:

1. Log in to your ReReady account (or open a free account).
2. Click the "Settings" button at the top.
3. Click the "Company settings" button at the top.
4. If you haven't already, click "Enable Enterprise plan".

Want features we don't offer yet?

We are always interested in adding helpful new features. If you want to suggest one, please contact us.